Privacy Policy
Effective date: January 1, 2026
Tonebridge Nexus (“we”, “our”, “us”) operates an e-learning platform focused on public speaking skills. This Privacy Policy describes how we collect, use, disclose, and protect personal information when you use our website and services.
Information we collect
- Account data: name, email address, password (hashed), role, and preferences (e.g., theme).
- Learning activity: courses enrolled, module progress, practice submissions, feedback history.
- Payment data: processed by PCI-compliant providers; we store non-sensitive records such as transaction IDs and amounts.
- Support messages: content you submit via the contact form.
- Device and usage data: log files, pages viewed, approximate location, and browser settings.
- Cookies and local storage: preferences (e.g., “tnx-theme”), favorites (“tnx-fallows”), and cart (“tnx-cart”).
How we use information
- To deliver and improve courses, assessments, and feedback.
- To personalize content and remember settings, including theme and cookie consent.
- To process orders and provide receipts.
- To provide customer support and respond to inquiries.
- To maintain security, prevent fraud, and comply with legal obligations.
Legal bases
Where required, processing is based on consent, contract performance, legitimate interests in delivering and improving educational services, and compliance with law.
Sharing and disclosure
- Service providers: hosting, analytics, payment processing, and email services under data protection agreements.
- Legal and safety: disclosure as required by law or to protect rights, safety, and integrity.
- Business transfers: in a merger, acquisition, or asset sale, your data may be transferred with notice.
Cookies and local storage
We use essential cookies and local storage items to keep you signed in, remember preferences, and support features such as favorites and cart. You can manage preferences via the theme and cookie controls. Declining non-essential cookies may limit some functionality.
Data retention
We retain personal information for as long as necessary to provide services, fulfill legal obligations, resolve disputes, and enforce agreements. Practice recordings and coach feedback can be deleted upon request.
Security
We implement administrative, technical, and physical safeguards. While no system is perfectly secure, we continuously improve defenses and limit access to personal information.
Your rights
- Access, rectification, deletion, and portability of your data, subject to verification.
- Objection to or restriction of certain processing.
- Withdrawal of consent where processing is based on consent.
Children’s privacy
Our services are not directed to children under 13 (or the equivalent age of consent in your jurisdiction), and we do not knowingly collect their data.
International transfers
We may process information outside your country. Where applicable, we use appropriate safeguards such as Standard Contractual Clauses.
Changes to this policy
We may update this Privacy Policy. Material changes will be posted on this page with a new effective date.
Contact
Questions about privacy? Email [email protected] or call +1 (415) 555-0142.